Stream to 3D software download terms

Last updated: 13 July 2026

1. Introduction

1.1 These terms and conditions shall govern the sale and supply of downloadable software programs through our website or our e-commerce providers and the use of those software programs.

1.2 You may be asked to give your express agreement to these terms and conditions before you place an order. A purchase made through Steam is also subject to the Steam Subscriber Agreement and any applicable Steam terms presented by Valve.

1.3 Any statutory rights that you may have as a consumer are not affected by these terms and conditions.

2. Interpretation

2.1 In these terms and conditions:

(a) "we" means IWAHDK LTD (and "us" and "our" should be construed accordingly);

(b) "you" means our customer or prospective customer under these terms and conditions (and "your" should be construed accordingly);

(c) "software programs" means those software programs that are available for purchase or download through our website or our e-commerce providers;

(d) "your software programs" means any such software programs that you have purchased or otherwise validly obtained (including any maintenance release, enhanced version or feature upgrade that we make available to you under your applicable entitlement);

(e) "our e-commerce providers" means Gumroad, Inc. (gumroad.com), Itch Corp. (itch.io), and Valve Corporation's Steam service (store.steampowered.com), which support the sale, licensing or distribution of our software programs;

(f) "our website" means the website of IWAHDK LTD at iwantaholodeck.com; and

(g) "feature upgrade" means an optional entitlement that adds a specified feature to a qualifying earlier purchase of a software program.

3. Order process

3.1 The advertising of software programs on our website or by our e-commerce providers constitutes an "invitation to treat" rather than a contractual offer.

3.2 No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this Section 3.

3.3 To purchase downloadable software programs, you must follow the checkout process presented by the applicable e-commerce provider, review the product, regional price, billing interval and tax information shown, accept the applicable payment and contract terms, and submit payment or otherwise complete the provider's acquisition process. Your order or entitlement will be confirmed by the applicable provider.

3.4 You will have the opportunity to identify and correct input errors using the controls made available during the applicable checkout process.

4. Prices

4.1 Prices, currencies, billing intervals and promotions are determined and displayed by the applicable e-commerce provider for your store and region. The current checkout display is authoritative for a proposed purchase.

4.2 Prices and promotions may change from time to time, but a later change will not alter a contract that has already come into force.

4.3 Depending on the e-commerce provider, your location and applicable law, displayed prices may include or exclude VAT or other taxes. Before you submit an order, the checkout will display the total amount payable and any applicable VAT, taxes or fees in accordance with the provider's checkout process.

5. Payments

5.1 You must, during the checkout process, pay the total amount displayed for the software programs you order.

5.2 Payments may be made using any method permitted by the applicable e-commerce provider.

6. Licensing of software

6.1 Subscription-Based Software Licence (if applicable). If the software programs are provided to you through a subscription such as a Stream to 3D Real-Time or Stream to 3D Complete Product Subscription, subject to your compliance with these terms and the applicable e-commerce provider's subscription terms, we grant you a non-exclusive licence to install and use the software programs while your subscription is valid and in accordance with the number of licences purchased.

6.2 Subscription-Based Software Licence (if applicable). All our subscription plans are pre-paid:

(a) Payment. You will be charged the fees stated at the time of purchase. As soon as we have received full payment, your paid subscription will begin.

(b) Renewal. The prepaid price is valid for the subscription period selected. Unless cancelled, the subscription will renew as shown at checkout and in accordance with the applicable e-commerce provider's terms. The provider will display or notify you of renewal pricing as required by its terms and applicable law.

(c) Cancellation. When a subscription is cancelled, you will ordinarily retain access until the end of the paid subscription period, subject to the applicable e-commerce provider's terms.

6.3 Activation. The software programs may require you to take certain steps to activate your software programs or validate your subscription. Failure to activate or register the software, validate the subscription, or a determination by us of fraudulent or unauthorised use of the software programs may result in reduced functionality, inoperability of the software, or a termination or suspension of the subscription.

6.4 Feature upgrades. Current purchases include the features identified in the applicable store listing at the time of purchase. A feature introduced after an earlier Standalone purchase may require a separate paid feature upgrade. Any such requirement and price will be presented before purchase. A feature upgrade supplements the qualifying base licence and does not replace it.

6.5 We will supply your software programs in the format or formats and by the means specified on our website or by the applicable e-commerce provider.

6.6 Subject to your payment of the applicable price and compliance with these terms and conditions, we grant to you a worldwide, non-exclusive, non-transferable licence to make any use of your software programs permitted by Section 6.7, providing that you must not in any circumstances make any use of your software programs that is prohibited by Section 6.8.

6.7 The "permitted uses" of your software programs are:

(a) downloading a copy of each of your software programs;

(b) installing a copy of each of your software programs on not more than 3 desktop, laptop or notebook computers that you control, unless a different limit is expressly stated at checkout. A Windows reinstallation may count as a new installation; please contact support if a legitimate reinstallation causes you to reach the limit. For Steam purchases, installation and use are also linked to the purchasing Steam account and subject to the Steam Subscriber Agreement;

(d) using your software programs in accordance with the documentation on our website.

6.8 The "prohibited uses" of your software programs are:

(a) the publication, sale, licensing, sub-licensing, renting, transferring, transmission, broadcasting, distribution or redistribution of any software program (or part thereof) in any format;

(b) the editing, modification, adaptation or alteration of any software program (or part thereof), and the creation of any derivative work incorporating any software program (or part thereof);

(c) the use of any software program (or part thereof) in any way that is unlawful or in breach of any person's legal rights under any applicable law, or in any way that is offensive, indecent, discriminatory or otherwise objectionable;

(d) the use of any software program (or part thereof) to compete with us, whether directly or indirectly;

(e) any commercial use of any software program (or part thereof);

(f) the reverse engineering, decompilation or disassembly of any software program (or part thereof); and

(g) the circumvention or removal of, or any attempt to circumvent or remove, the technological measures applied to any software program for the purpose of preventing unauthorised use,

providing that nothing in this Section 6.8 will prohibit or restrict you or any other person from doing any act expressly permitted by applicable law.

6.9 You warrant to us that you have access to the necessary computer systems, media systems, software and network connections to receive and enjoy the benefit of your software programs.

6.10 To operate correctly, the software programs require an internet connection for licence, subscription and feature-entitlement validation, update information and, where applicable, store integration. You must enable and allow the software programs to connect for these purposes.

6.11 Video files, converted output, camera feeds, screen-capture content and their audio are processed on your computer and are not transmitted to us by Stream to 3D. Limited purchase, licence, product, installation, device and connection information is used to provide and protect the service, as described in our Privacy Policy at https://iwantaholodeck.com/privacy-policy/.

6.12 All intellectual property rights and other rights in the software programs not expressly granted by these terms and conditions are hereby reserved.

6.13 You must retain, and must not delete, obscure or remove, copyright notices and other proprietary notices on or in any software program.

6.14 The rights granted to you in these terms and conditions are personal to you, and you must not permit any third party to exercise these rights.

6.15 If you breach any provision of these terms and conditions, then the licence set out in this Section 6 will be automatically terminated upon such breach.

6.16 You may terminate the licence set out in this Section 6 by deleting all copies of the relevant software programs in your possession or control.

6.17 Upon the termination of a licence under this Section 6, you must, if you have not previously done so, promptly and irrevocably delete from your computer systems and other electronic devices all copies of the relevant software programs in your possession or control, and permanently destroy any other copies of the relevant software programs in your possession or control.

6.18 For convenience the setup programs for the software programs may offer optional installation of third-party software components. Depending on the component, the setup program may: (a) download the original installer or archive from the third party's website at install time; (b) launch an IWAHDK convenience installer that downloads the upstream package at install time; or (c) install a separately licensed component redistributed by us where permitted. These third-party components are not licensed under these terms and remain subject to their own licence terms, notices and source-availability requirements where applicable. You must accept that any such optional component does not form part of the software programs considered under these terms, and that acceptance or installation of any such component is optional and independent from your licence to use the software programs under these terms.

7. Additional users

7.1 If you are a consumer, then other persons permanently resident at your property may use the software in accordance with Section 6, provided that you must ensure that any person using the downloads in accordance with this Section 7.1 is made aware of and complies with the requirements of Section 6.

8. Free trial

8.1 From time to time we may make available software programs on a free trial basis, and this Section 8 shall apply to such software programs.

8.2 Your rights to use of free trial software programs shall be restricted in such manner and/or to such period as we may specify when you download the software programs, and we may apply technological protection measures to the software programs to enforce these restrictions.

8.3 We may restrict your licence to use any free trial software program at any time, by giving you written notice of the restriction or activating the restriction in the relevant software program.

8.4 We may terminate your licence to use any free trial software program at any time, by giving you written notice of termination or deactivating the relevant software program.

8.5 Where the Stream to 3D Real-Time edition is offered with a one-week free trial, the trial provides real-time playback but does not include file conversion. If you cancel through the applicable store before the trial becomes a paid subscription, there is nothing to pay. The store listing and checkout show the current trial and cancellation terms.

9. Refunds and statutory rights

9.1 Any statutory rights that you may have as a consumer are not affected by these terms and conditions. In particular, nothing in these terms excludes remedies that applicable law provides where digital content is faulty, not as described or otherwise does not conform to the contract.

9.2 Where a purchase was made through an e-commerce provider, including Steam, a cancellation or refund request must be submitted using that provider's process where required and will be administered under the provider's applicable rules and your statutory rights.

9.3 Except where required by applicable law or an e-commerce provider's rules, we do not provide a change-of-mind refund after supply, download, activation or access to a software program has begun where you have validly consented to immediate supply and acknowledged the resulting loss of any applicable cancellation right.

9.4 Any refund that is not required by applicable law or an e-commerce provider's rules is discretionary. We may decline a discretionary refund where the software program has been substantially used, including to create converted output, or where we reasonably suspect fraud, repeated refunding or other refund abuse.

9.5 If a refund is granted, the corresponding licence, subscription and feature entitlements will terminate. You must stop using and remove the refunded software program and any back-up copy. This does not require you to delete output that you created from content you were entitled to use before the refund.

9.6 A refund will be made by the applicable e-commerce provider or, where we make it directly, using the original payment method unless otherwise agreed or required by law.

10. Distance contracts: cancellation right for consumers

10.1 This Section 10 applies if you contract with us as a consumer - that is, as an individual acting wholly or mainly outside your trade, business, craft or profession - and applicable law gives you a right to cancel the contract.

10.2 Where that cancellation right applies, you may cancel the contract at any time within the period:

(a) beginning upon the submission of your offer; and

(b) ending at the end of 14 days after the day on which the contract is entered into,

subject to Section 10.3. You do not have to give any reason for your withdrawal or cancellation.

10.3 For digital content supplied without a tangible medium, supply may begin during the cancellation period only after you have given prior express consent to immediate supply, acknowledged that beginning supply will cause you to lose the applicable cancellation right, and been provided with the confirmation required by law. Where those requirements are satisfied, the cancellation right is lost when supply begins.

10.4 To exercise a cancellation right that remains available, inform the applicable e-commerce provider using its required process or give us a clear statement of your decision, as appropriate. Your communication must be sent before the cancellation period expires.

10.5 Where cancellation under this Section is valid, the applicable e-commerce provider or we will reimburse the amount due without undue delay, using the original payment method unless otherwise agreed or required by law, and within any period required by applicable law.

11. Warranties and representations

11.1 You warrant and represent to us that:

(a) you are legally capable of entering into binding contracts;

(b) you have full authority, power and capacity to agree to these terms and conditions; and

(c) all the information that you provide to us in connection with your order is true, accurate, complete, current and non-misleading.

11.2 We warrant to you that your software programs will be supplied to you with reasonable care and skill.

11.3 All of our warranties and representations relating to software programs are set out in these terms and conditions. To the maximum extent permitted by applicable law and subject to Section 12.1, all other warranties and representations are expressly excluded.

12. Limitations and exclusions of liability

12.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(d) exclude any liabilities that may not be excluded under applicable law,

and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

12.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions:

(a) are subject to Section 12.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

12.3 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

12.4 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

12.5 We will not be liable to you in respect of any loss or corruption of any data, database or software, providing that if you contract with us under these terms and conditions as a consumer, this Section 12.5 shall not apply.

12.6 We will not be liable to you in respect of any special, indirect or consequential loss or damage, providing that if you contract with us under these terms and conditions as a consumer, this Section 12.6 shall not apply.

12.7 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

12.8 Our aggregate liability to you in respect of any contract to provide services to you under these terms and conditions shall not exceed the greater of:

(a) £5; and

(b) the total amount paid and payable to us under the contract.

13. Variation

13.1 We may revise these terms and conditions from time to time by publishing a new version on our website.

13.2 A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.

14. Assignment

14.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions - providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.

14.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

15. No waivers

15.1 No breach of any provision of a contract under these terms and conditions will be waived except with the express written consent of the party not in breach.

15.2 No waiver of any breach of any provision of a contract under these terms and conditions shall be construed as a further or continuing waiver of any other breach of that provision or any breach of any other provision of that contract.

16. Severability

16.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

16.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

17. Third party rights

17.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

17.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

18. Entire agreement

18.1 Subject to Section 12.1, these terms and conditions, together with any applicable product licence and e-commerce provider terms, shall constitute the entire agreement between you and us in relation to the sale and purchase of our downloads and the use of those downloads, and shall supersede all previous agreements between you and us in relation to that subject matter. Separate terms between you and an e-commerce provider, including the Steam Subscriber Agreement, continue to apply to your use of that provider's service.

19. Law and jurisdiction

19.1 These terms and conditions shall be governed by and construed in accordance with English law.

19.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

20. Statutory and regulatory disclosures

20.1 We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.

20.2 These terms and conditions are available in the English language only.

21. Our details

21.1 This website is owned and operated by IWAHDK LTD.

21.2 We are registered in England and Wales under registration number 14694856, and our registered office is at 19 Heronbank, Coventry, CV4 9XN.

21.3 Our principal place of business is at 19 Heronbank, Coventry, CV4 9XN.

21.4 You can contact us:

(a) by email, using the email address published on our website.

Software Download Terms and Conditions