Stream to 3D Support

A clear route to help

1. Search the documentationStart with the documentation home or User FAQ for the workflow and symptom you are seeing.
2. Use the matching checklistSeparate playback, appearance, streaming, performance, live-source and licensing problems before changing settings.
3. Gather diagnosticsRecord your edition, store, application version, Windows version, workflow, error code and the requested logs.
4. Ask in DiscordUse the community for setup questions, player configuration, workflow advice and practical troubleshooting.
5. Email supportUse email when Discord is unsuitable or when the issue involves purchase, account or licensing details.

Start with documentation

• User FAQ & Troubleshooting - common post-purchase setup and usage questions.
• Documentation home - installation, first use and Play, Stream, Convert and Live Sources routes.
• Tools and dependencies checklist - confirm supporting components are installed and detected.
• It looks wrong - depth, stereo layout, viewing mode and output appearance.

Choose the problem type

• Streaming first checks - player, network and receiving-device setup.
• Performance primer - frame rate, resolution, PC load and tuning for less powerful hardware.
• Live Sources and PC screen capture - cameras, capture devices, screen input and live-source setup.
• Licensing and activation - activation, store and feature-access checks.
• Error codes - LVE error-code reference.
• Billing, cancellation and refunds - use the route for the store where you purchased.

Before contacting support

Follow Logs and Diagnostics and include:

• the store and edition you use;
• your Stream to 3D and Windows versions;
• your viewing setup and Play, Stream, Convert or Live Sources workflow;
• what you expected and what happened instead;
• any LVE error code, screenshot and relevant log file.

Discord support

The active Discord community is usually the fastest route for setup questions, player configuration, performance tuning and workflow troubleshooting.

Join the Stream to 3D Discord Server

Email support

Use email if Discord is not suitable or if the issue involves account, purchase or licensing details: support@iwantaholodeck.com.

Support has been part of the product since launch

Documentation and direct support have accompanied Stream to 3D since its original release. Later releases expanded this with the Configuration Wizard, context-sensitive help, guided workflows, clearer error guidance and more detailed troubleshooting.