Stream to 3D — Logs & Diagnostics (Before contacting support)

This page explains what to include when you need help, and where to find logs. Providing the items below usually saves a lot of back-and-forth.

Contents

What to include

  • Your goal/workflow: Play, Stream, Convert, or Live Capture.
  • Your store/edition: Steam vs Gumroad vs Itch (and which product/edition if known).
  • Stream to 3D version: shown in the app (or from the installer/store listing).
  • Your output format: SBS/TB, Half/Full, and whether the player/device is set to the same layout.
  • Your player/device: e.g. MPC-HC, PotPlayer, VLC, Pigasus, Skybox, Bigscreen, Virtual Desktop, Kodi, 3D TV/projector.
  • Any error codes: especially LVE0xx (see Error Codes).
  • Key screenshots: Settings summary, Tools page, and Wizard summary (if used).
  • Logs: see the sections below.

Stream to 3D log (streamto3d.log)

Stream to 3D is a Unity application. On Windows, the Unity player log is typically located at:

C:\Users\<username>\AppData\LocalLow\IWAHDK\StreamTo3D\streamto3d.log

If you can’t find it, search your PC for streamto3d.log and look for the IWAHDK\StreamTo3D folder.

Conversion logs (batch CSV + per-file logs)

Batch conversion creates a summary log (including a CSV) listing conversion results and, for failures, the path to a per-file log used for diagnosis.

See the conversion guide for how batch conversion logging works and what the CSV contains:

Privacy / redaction notes

  • Logs may contain local file paths and device names. Redact anything sensitive if needed.
  • Do not share license keys publicly. If support needs them, send them via email.

Support entry point: Stream to 3D Support.

Last reviewed: 2026-02-22